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| Homebase Home delivery information |
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| Homebase deliver it all for only £4.95 delivery, and Homebase deliver
to the address of your choice! |
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| For as little as £4.95, your order can be delivered straight to your home, your
workplace or to a neighbour, whichever is most convenient for you - just let us know when
ordering. |
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| Smaller items* |
If your item is small enough for one delivery person to carry it, we'll usually
get it to you within 48 hours, by the next day if you order before 1pm , or on a day of your
choice. Work during the week? Don’t worry, we can deliver on Saturdays too !
Homebase Delivery times are usually Monday to Friday (excluding Bank Holidays) 7.00am - 6pm. You
may also be given a choice of times, e.g. AM (7.00am - 1pm) or PM (12am - 6 pm). Saturday
deliveries are usually made between 7.00am - 3pm.
| Delivery* |
Price |
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48 hours*
or on a day of your choice
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Only
£4.95 |
Next day *
order before 1pm |
Only
£4.95 |
| Saturday* |
Only
£7.90 |
The exact delivery dates available for your order will depend on the delivery address and time
you place the order. You will be shown a list of available delivery dates to pick from during the
checkout process, after you have entered your delivery address
Special delivery instructions
A signature is normally required for delivery but if you can’t be in and your order qualifies,
you may be able to provide special delivery instructions during the checkout process. We’ll
let you know if your order qualifies when we confirm stock and delivery dates.
If you order qualifies, Homebase do our best to fulfil your instructions, provided we can leave
the item(s) in a safe place that is accessible from the delivery address and easy to find (e.g.
leave in garage, leave in shed in back garden, etc.) Remember that our drivers aren’t
familiar with your house or neighbourhood so be as specific as you can.
If your order doesn’t qualify and you can’t be present to sign for delivery , remember that you
can specify a different delivery address while ordering and have your order delivered to your
workplace, a neighbour’s, etc.
Bigger items
Bigger items needing two delivery men take longer. They’re normally identified as deliverable
within seven days or more on the Homebase website.
| 2 - 3
Days |
7
Days |
14
Days |
28
Days |
- Selected washing machines & other large kitchen appliances (express
delivery)***
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- Large screen
- TVs
- Bikes
- Garden furniture
- Large kitchen appliances
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- Most furniture including beds
- Leisure and sports items
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- Leather furniture
- Upholstered suites
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Homebase do our best to get your shopping to you within the times shown above, but it can depend
on where you live and what's in stock. Please see individual product information pages for
up-to-date delivery lead times on specific items.
For all of the above, the delivery dates available for your order will depend on your order
details:
- If all of your items are in stock at our distribution centre, you will be shown a list of
available delivery dates to pick from during the checkout process, after you have entered
your delivery address.
- If some items have to be ordered in for you or are delivered by a third party, a customer
service agent will contact you to arrange delivery as soon as the goods are ready to be
dispatched.
Most deliveries are made in the morning (between 7am and 12pm) or afternoon (between noon
and 6pm), or midday (10am - 2pm) although some products may vary depending on the product. As
soon as your goods are ready to be dispatched, a customer services agent will contact you to
arrange a suitable delivery date. Please note that all large items will require a signature for
delivery.
Most large items will be delivered to the room of your choice†. See 'additional information'
section below for details.Don't forget to measure doorways, hallways and staircases prior to
delivery to make sure your products will fit.
Please note that if your order is made up of a combination of items/delivery services, deliveries
may be made separately.
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Standard or Next day delivery is only £4.95!
Don't forget it's only £4.95 per order, not per item so if you've got a lot to get, it's a good idea
to order it all at the same time.
Saturday delivery available on most items* for only £2.95 extra!
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Once you've found what you're looking for on our website, just add it all to your trolley, select
home delivery and go through the checkout process. It's as simple as that - all Homebase need from
you is a delivery address, a postcode and your payment details. |
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An estimated delivery lead time is shown next to each product on this website. Homebase update
this daily to reflect the latest stock situation. Please see individual product information pages
for detailed delivery lead times on specific items. In all cases, delivery lead times will be
confirmed once you've added the items to your trolley and entered your delivery postcode.
Delivery times quoted above can vary depending on stock availability and delivery location. Most
items are dispatched to you from our regional distribution centres but some larger items are
dispatched directly from our suppliers, which will also affect delivery times and conditions.
Please see individual product information pages for detailed delivery lead times on specific
items. In all cases, you will be contacted to arrange a suitable delivery date as soon as stock
is ready to be dispatched, unless a delivery date can be selected at the time of order.
Orders placed on this website can only be delivered to mainland UK and Northern Ireland
addresses. We regret that we cannot deliver to the Channel Islands, Isle of Man, Orkney, Shetland
and Scottish Islands, BFPO addresses, or the Republic of Ireland.
We know that unexpected things happen and there might be an instance when you can't be at home to
receive your delivery. If so, don’t worry. Just call us at least three days before the agreed
delivery date and we'll arrange another convenient date with you.
We reserve the right to restrict these services at any time. We reserve the right to alter or
amend delivery times in exceptional circumstances. All delivery times quoted are subject to stock
availability and delivery location.
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Delivery and connection service
Service available on selected kitchen appliances (these include 'Inc Del/Conn' in
the product name) and subject to stock availability and delivery location.
Includes connection of new appliance to suitable existing services, one metre
or less from the appliance (this will not include remedial plumbing or electrical
work). Before installation, you must ensure your old item is disconnected.
e'll take away all packaging, if requested at time of delivery. You can also
arrange for collection of your old appliance so we can dispose of it safely (see
Take Back Service below for details). Please note that Take Back must be
purchased at the time you place your order and we’ll only remove the old
appliance if it has been disconnected. If you’re purchasing a Hotpoint Connect
and Collect appliance, a Take Back service is already included within the price
of the item. Standard delivery for Hotpoint product does not include Take Back
which can be purchased separately.
Installation of cookers is on a like for like basis (i.e. electric for electric,
gas for gas). For electric cookers: Installation can only take place if
your old appliance has already been disconnected. Our qualified driver can
install your new cooker to a suitable existing connection point within 1 metre.
For gas/dual fuel cookers: A qualified gas engineer will disconnect your
old appliance. Your new appliance will then be delivered, for a gas engineer to
connect the appliance to suitable existing connection points.
Please note that delivery & connection costs are
included in the price shown on the website for delivery & connection
products (these include 'Inc Del/Conn' in the product name):
- washing machines, washer dryers and dishwashers - £24.50
- refrigeration, tumble dryers and condenser dryers - £17.50
- cookers - £75 gas and dual fuel, £64.50 electric
If your order includes a combination of Delivery and connection items and
standard items, deliveries will be made separately and a delivery charge will be
charged on the standard item(s).
* 48-hour, next day and Saturday delivery services
are not available on large and bulky items, large screen TVs, adult bikes and
large kitchen appliances.
We'll deliver most large and bulky items to any room, provided drivers do not
feel there are any health and safety issues such as a staircase which is too
narrow, or there is a danger of damage to the customer's property.
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